Utilizing Experience Goals in Design of Industrial Systems
| Autor: | Pertti Saariluoma, Jaakko Hakulinen, Jussi P. P. Jokinen, Hannu Karvonen, Tomi Heimonen, Yichen Lu, Hannu Nousu, Hanna Koskinen, Markku Turunen, Eija Kaasinen, Tuuli Keskinen, Petri Mannonen, Virpi Roto, Tiina Kymäläinen |
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| Rok vydání: | 2017 |
| Předmět: |
Research program
Knowledge management Computer science industrial systems Exploratory research 02 engineering and technology Experience design experience goal käyttäjäkeskeinen suunnittelu case study User experience design Industrial design user experience 0202 electrical engineering electronic engineering information engineering 0501 psychology and cognitive sciences tuotantojärjestelmät 050107 human factors ta113 Industrial systems Focus (computing) ta214 Product design business.industry 05 social sciences ta6132 020207 software engineering Engineering management experience design tools Design education experience-driven design experience goals metalliteollisuus käyttäjäkokemus business |
| Zdroj: | CHI Roto, V, Kaasinen, E, Heimonen, T, Karvonen, H, Jokinen, J, Mannonen, P, Nousu, H, Hakulinen, J, Lu, Y, Saariluoma, P, Kymäläinen, T, Keskinen, T, Turunen, M & Koskinen, H 2017, Utilizing Experience Goals in Design of Industrial Systems . in CHI '17 : Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems . Association for Computing Machinery ACM, pp. 6993-7004, 2017 CHI Conference on Human Factors in Computing Systems, Denver, Colorado, United States, 6/05/17 . https://doi.org/10.1145/3025453.3025620 |
| DOI: | 10.1145/3025453.3025620 |
| Popis: | The core idea of experience-driven design is to define the intended experience before functionality and technology. This is a radical idea for companies that have built their competences around specific technologies. Although many technology companies are willing to shift their focus towards experience-driven design, reports on real-life cases about the utilization of this design approach are rare. As part of an industry-led research program, we introduced experience-driven design to metal industry companies with experience goals as the key technique. Four design cases in three companies showed that the goals are useful in keeping the focus on user experience, but several challenges are still left for future research to tackle. This exploratory research lays ground for future research by providing initial criteria for assessing experience design tools. The results shed light on utilizing experience goals in industrial design projects and help practitioners in planning and managing the product design process with user experience in mind. Copyright is held by the owner/author(s). Publication rights licensed to ACM. |
| Databáze: | OpenAIRE |
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