Effective performance management of inter-organisational collaborations through the construction of multiple identities
| Autor: | Isidora Kourti |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
Process management
Performance management Computer science business.industry Process (engineering) Strategy and Management 05 social sciences Stability (learning theory) 050109 social psychology Public relations 0502 economics and business 0501 psychology and cognitive sciences Business and International Management business 050203 business & management Qualitative research |
| Zdroj: | International Journal of Business Performance Management. 18:236 |
| ISSN: | 1741-5039 1368-4892 |
| DOI: | 10.1504/ijbpm.2017.083077 |
| Popis: | Although inter-organisational collaborations can offer better services, their performance management is complex and can often fail. Through the exploration of multiple (collaborative and non-collaborative) identities formed by partners, the paper offers guidelines for a more effective performance management of inter-organisational collaborations. More specifically, drawing upon a longitudinal qualitative study of a Greek inter-organisational collaboration, the findings of the research illustrate that both collaborative and non-collaborative identities can lead to better collaboration performance. Secondly, the study suggests that it is better to maintain the tension between stability and change within the collaborative process than resolve it. Finally, it offers four collaborative patterns for a more effective performance management of inter-organisational collaborations. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|