Understanding Social Impact and Value Creation in Hybrid Organizations: The Case of Italian Civil Service
Autor: | Paolo Esposito, Chiara Fantauzzi, Rocco Frondizi, Valerio Brescia |
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Jazyk: | angličtina |
Rok vydání: | 2021 |
Předmět: |
Counterfactual thinking
Value (ethics) Knowledge management Social impact assessment Process (engineering) value creation lcsh:TJ807-830 Geography Planning and Development lcsh:Renewable energy sources civil service Management Monitoring Policy and Law social impact assessment Public interest 0502 economics and business 050602 political science & public administration Added value Value chain Objectivity (science) lcsh:Environmental sciences lcsh:GE1-350 hybrid organization Renewable Energy Sustainability and the Environment business.industry lcsh:Environmental effects of industries and plants social impact 05 social sciences 0506 political science lcsh:TD194-195 Business 050203 business & management |
Zdroj: | Sustainability, Vol 13, Iss 4058, p 4058 (2021) Sustainability Volume 13 Issue 7 |
Popis: | The aim of this paper is twofold: first, it aims to analyze what kind of value is generated by hybrid organizations and how second, it aims to understand the role of social impact assessment (SIA) in the measurement of added value, especially in terms of social and economic change generated by hybrids. Hybrid organizations are a debated topic in literature and have different strengths in responding to needs, mainly in the public interest. Nevertheless, there are not many studies that identify the impact and change generated by these organizations. After highlighting the gap in the literature, the study proposes an innovative approach that combines SIA, interview, interventionist approach and documental analysis. The breakdown of SIA through the five elements of the value chain (inputs, activities, outputs, outcomes, and impact) guarantees a linear definition of the value generated through change with procedural objectivity capable of grasping hybrid organizations’ complexity. The value generated or absorbed is the change generated by the impact measured based on the incidence of public resources allocated. Through the SIA and counterfactual approach, the civil service case study analysis highlights how the value generated by public resources can be measured or more clearly displayed in the measurement process itself. |
Databáze: | OpenAIRE |
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