'Engaged, Burned Out, or Both?' A Structural Equation Model Testing Risk and Protective Factors for Social Workers in Refugee and Homeless Aid

Autor: Albert Nienhaus, Tanja Wirth, Stefanie Mache, Volker Harth, Janika Mette, Swantje Robelski
Rok vydání: 2020
Předmět:
Zdroj: International Journal of Environmental Research and Public Health
Volume 17
Issue 2
International Journal of Environmental Research and Public Health, Vol 17, Iss 2, p 583 (2020)
ISSN: 1660-4601
Popis: The present study sheds light on social workers&rsquo
working conditions in highly demanding settings and examines the associations between their perceived job demands, resources, resilience, personal burnout, and work engagement. A cross-sectional quantitative online survey was conducted with employees in social work institutions of independent and public sponsors providing help for refugees and homeless persons. The study participants were 243 social workers (68.8% female and 31.3% male) from four federal states in Germany. Correlations between social workers&rsquo
job demands, resources, burnout, and work engagement were confirmed in accordance with the Job Demands&ndash
Resources model. Results of the structural equation modelling revealed significant positive effects of employees&rsquo
job demands on their personal burnout, but no significant effects on their work engagement. The meaning of work as a job resource was significantly positively related to work engagement and negatively related to burnout. Although resilience did not moderate the relationship between employees&rsquo
job demands and burnout, it had a significant negative effect on burnout and a positive effect on work engagement. The results indicate a need for the development of health promotion measures for social workers in homeless and refugee aid. Structural approaches should target the reduction of employees&rsquo
job demands to diminish their potentially health-depleting effects. Of equal importance, behavioural measures should foster employees&rsquo
meaning of work and resilience, since both resources showed beneficial effects on their work engagement and were negatively related to burnout.
Databáze: OpenAIRE