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BACKGROUND To achieve effective integration of virtual care into family-centred audiology practices, participatory research methods including parents, as vital participants in the delivery of pediatric audiology care, should be considered. A better understanding of the barriers and facilitators influencing the adoption of virtual care for families is warranted. OBJECTIVE To develop a conceptual framework of the factors perceived to influence the adoption of remote pediatric hearing aid support, by parents of children with hearing loss. METHODS Twelve parents of children who wear hearing aids, between the ages 0-17 years, were recruited to participate in group or individual interviews as part of the six-step, participatory-based concept mapping process. Data collection was specific to parents in a Canadian context. Analyses included multidimensional scaling and hierarchical cluster analysis. RESULTS The concept mapping process resulted in six main themes, displayed in a cluster map, according to order of importance. Themes include access to timely, consistent care; technology considerations; convenience; child engagement; cost; and partnership considerations. Key underlying statements and subthemes are highlighted per theme. CONCLUSIONS Findings from this study demonstrate the utility of concept mapping in participatory research with parents, and as part of a family-centred care model. Future research should aim to investigate the factors that influence the uptake of remote hearing aid support in different contexts, for example, low-to-mid income countries vs high-income countries. CLINICALTRIAL |