Expanding (service) design spaces

Autor: Daniela Sangiorgi, Alison Prendiville, Jeyon Jung
Rok vydání: 2017
Předmět:
Zdroj: Designing for Service. :17-32
DOI: 10.5040/9781474250160.ch-002
Popis: This chapter looks at design's contribution to new service development and service innovation, how we need to reassess and expand our understanding of service design, and how it contributes to innovation.
Databáze: OpenAIRE