Expanding (service) design spaces
Autor: | Daniela Sangiorgi, Alison Prendiville, Jeyon Jung |
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Rok vydání: | 2017 |
Předmět: | |
Zdroj: | Designing for Service. :17-32 |
DOI: | 10.5040/9781474250160.ch-002 |
Popis: | This chapter looks at design's contribution to new service development and service innovation, how we need to reassess and expand our understanding of service design, and how it contributes to innovation. |
Databáze: | OpenAIRE |
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