Knowledge Sharing and Value Co-creation: Designing a Service System for Fostering Inter-generational Cooperation
| Autor: | Stefano Za, Marco De Marco, Sabrina Bonomi, Cecilia Rossignoli |
|---|---|
| Rok vydání: | 2015 |
| Předmět: |
Information management
Value (ethics) Service system Knowledge management business.industry Knowledge-sharing Knowledge value chain Knowledge transfer Service systems Information management Inter-generational cooperation Knowledge transfer Knowledge-sharing Service systems Value co creations Knowledge sharing Co-creation Inter-generational cooperation Business Value co creations Working group |
| Zdroj: | Lecture Notes in Business Information Processing ISBN: 9783319149790 IESS |
| DOI: | 10.1007/978-3-319-14980-6_3 |
| Popis: | This paper highlights the necessity of knowledge transfer and sharing between young and old people, to avoid skills and expertises loss by the organizations and for co-creating value. The paper depicts how the use of a digital platform providing a common place in which people act and interact could facilitate the exchange of knowledge and experience between these two generations, thus fostering value co-creation. A case study describing the “5020 project” is presented in which this kind of a digital platform is developed. In this scenario, mixed work groups, composed by young and old people, are created, in which people, working together, share the knowledge acquired in the past (respectively at school and on the job by experiences), co-creating value and providing good solutions to requests of enterprises. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|