Deploying Patient-Facing Application Programming Interfaces: Thematic Analysis of Health System Experiences
| Autor: | Aaron B. Neinstein, Mark Savage, Crishyashi Thao, Julia Adler-Milstein |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2020 |
| Předmět: |
Knowledge management
020205 medical informatics Vendor Best practice Health Informatics 02 engineering and technology lcsh:Computer applications to medicine. Medical informatics 03 medical and health sciences 0302 clinical medicine 0202 electrical engineering electronic engineering information engineering Electronic Health Records Humans 030212 general & internal medicine Longitudinal Studies Health policy health information exchange Original Paper patient engagement business.industry Medical record lcsh:Public aspects of medicine Health Systems Plans Health technology Health information exchange health policy lcsh:RA1-1270 application programming interface electronic health record Data sharing consumer health information lcsh:R858-859.7 Business Thematic analysis |
| Zdroj: | Journal of Medical Internet Research, Vol 22, Iss 4, p e16813 (2020) Journal of Medical Internet Research |
| ISSN: | 1438-8871 |
| Popis: | Background Health systems have recently started to activate patient-facing application programming interfaces (APIs) to facilitate patient access to health data and other interactions. Objective This study sought to ascertain health systems’ understanding, strategies, governance, and organizational infrastructure around patient-facing APIs, as well as their business drivers and barriers, to facilitate national learning, policy, and progress toward adoption. Methods We performed a content analysis of semistructured interviews with a convenience sample of 10 health systems known to be leading adopters of health technology, having either implemented or planning to implement patient-facing APIs. Results Of the 10 health systems, eight had operational patient-facing APIs, with organizational strategy driven most by federal policy, the emergence of Health Records on iPhone, and feelings of ethical obligation. The two priority use cases identified were enablement of a patient’s longitudinal health record and digital interactions with the health system. The themes most frequently cited as barriers to the increased use of patient-facing APIs were security concerns, an immature app ecosystem that does not currently offer superior functionality compared with widely adopted electronic health record (EHR)–tethered portals, a lack of business drivers, EHR vendor hesitation toward data sharing, and immature technology and standards. Conclusions Our findings reveal heterogeneity in health system understanding and approaches to the implementation and use of patient-facing APIs. Ongoing study, targeted policy interventions, and sharing of best practices appear necessary to achieve successful national implementation. |
| Databáze: | OpenAIRE |
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