The Effect Knowledge Process on Customer Knowledge Expansion

Autor:	Ebrahim Mansour, Amine Nehari-Talet, Samer Alhawari, Haroun Alryalat
Rok vydání:	2010
Předmět:	Customer knowledge Voice of the customer Customer retention Knowledge management Customer advocacy Process management business.industry Process (engineering) Strategy and Management Knowledge value chain business Customer intelligence
Zdroj:	Scopus-Elsevier
ISSN:	1447-9575 1447-9524
DOI:	10.18848/1447-9524/cgp/v10i02/49936
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::0318470306de57344cf655e16b0a982d https://doi.org/10.18848/1447-9524/cgp/v10i02/49936 Zobrazit plný text záznamu