Increasing oncologists' skills in eliciting and responding to emotional cues: evaluation of a communication skills training program
| Autor: | Phyllis Butow, Afaf Girgis, Deborah Bowman, Penelope Schofield, Martin H.N. Tattersall, Elizabeth Stojanovski, Jill Cockburn, Catherine D'Este |
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| Rok vydání: | 2008 |
| Předmět: |
Adult
Male medicine.medical_specialty media_common.quotation_subject education MEDLINE Experimental and Cognitive Psychology Burnout Medical Oncology Simulated patient Education law.invention Presentation Randomized controlled trial law Surveys and Questionnaires Intervention (counseling) business.product_line medicine Humans Expressed emotion Burnout Professional media_common Physician-Patient Relations Communication Middle Aged Communication skills training Patient Simulation Expressed Emotion Psychiatry and Mental health Oncology Physical therapy Female Cues business Psychology Clinical psychology |
| Zdroj: | Psycho-Oncology. 17:209-218 |
| ISSN: | 1099-1611 1057-9249 |
| Popis: | Purpose: Psychological morbidity in cancer patients is common, but often undetected and untreated. We developed a communication skills training (CST) program targeting this issue, and evaluated its impact on doctor behaviour. Patients and Methods: Thirty of 35 oncologists from six teaching hospitals in six Australian cities, participated. The CST was a 1.5-day intensive face-to-face workshop incorporating presentation of principles, a DVD modelling ideal behaviour and role-play practice, followed by four 1.5h monthly video-conferences incorporating role-play of doctor-generated scenarios. Doctors were randomized to receive the CST or not. Simulated patient interviews were videotaped and coded at baseline, after CST and 6 months later. Doctors completed questionnaires assessing stress and burnout at the same time points. Results: Doctors in the intervention group displayed more creating environment and fewer blocking behaviours at both follow-ups; however, these differences did not reach statistical significance. Intervention doctors valued the training highly, but did not report substantial reductions in stress and burnout. Conclusions: This short training programme demonstrated a positive effect on aspects of doctor behaviour. Video-conferencing after a short training course may be an effective strategy for delivering CST. |
| Databáze: | OpenAIRE |
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