Emerging Barriers in E-Government Implementation
| Autor: | Thanos Papadopoulos, Fotis Kitsios, Spyros Angelopoulos, Petros Kofakis |
|---|---|
| Přispěvatelé: | Information Systems and Management Group, Warwick Business School, University of Warwick [Coventry], Department of Technology Management, University of Macedonia, Loggou-Tourpali, KP Research & Consultancy, Knowledge and Information Systems Management Group, Centre for Operational Research, Management Science and Information Systems (CORMSIS), School of Management, University of Southampton, Maria A. Wimmer, Jean-Loup Chappelet, Marijn Janssen, Hans J. Scholl |
| Jazyk: | angličtina |
| Rok vydání: | 2010 |
| Předmět: |
public sector organisation
Scope (project management) business.industry Business process Process (engineering) 05 social sciences ComputingMilieux_LEGALASPECTSOFCOMPUTING 02 engineering and technology Public administration Public relations 16. Peace & justice Decentralization digital strategy 0506 political science Politics Digital strategy 020204 information systems 050602 political science & public administration 0202 electrical engineering electronic engineering information engineering Information system Economics [INFO.INFO-DL]Computer Science [cs]/Digital Libraries [cs.DL] Action research business e-government |
| Zdroj: | Lecture Notes in Computer Science 9th IFIP WG 8.5 International Conference on Electronic Government (EGOV) 9th IFIP WG 8.5 International Conference on Electronic Government (EGOV), Aug 2010, Lausanne, Switzerland. pp.216-225, ⟨10.1007/978-3-642-14799-9_19⟩ Lecture Notes in Computer Science ISBN: 9783642147982 EGOV |
| DOI: | 10.1007/978-3-642-14799-9_19⟩ |
| Popis: | International audience; This study presents the outcomes of a qualitative case study of implementing e-government Information Systems within the national digital strategy in a governmental organisation, following action research. The results show that although e-government is a socio-technical process and has to accommodate the views of all stakeholders, this is questioned in practice. No matter if e-government needs to be a tool for decentralisation and democratisation, this scope may be rendered futile due to the fundamental role of the political support required to secure future funds for implementation. While focusing on the changes in business processes that have to be considered by governmental institutions to successfully implement e-government, the need for a holistic model, which can embrace the back- and front- office, and be linked to the real citizens' needs, arises. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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