Emotions and the spatialisation of social relations in text-based computer-mediated communication
| Autor: | Evangelia Baralou, Peter McInnes |
|---|---|
| Rok vydání: | 2013 |
| Předmět: |
Co-construction
Process (engineering) Strategy and Management Virtual team Human Factors and Ergonomics Spatialization Social relation Management of Technology and Innovation Computer software Dimension (data warehouse) Computer-mediated communication Psychology Social psychology Cognitive psychology |
| Zdroj: | New Technology, Work and Employment. 28:160-175 |
| ISSN: | 0268-1072 |
| DOI: | 10.1111/ntwe.12012 |
| Popis: | This paper advances our knowledge of emotions in virtual teams using text-based computer mediated communication (TB-CMC). The literature’s preoccupation with the absence of physical cues of emotion has meant we lack both an understanding of how emotions are co-constructed through interaction, and an explanation of their role in the social relations of virtual teams. Adopting a communicative view of emotion, we present the findings of a longitudinal study of a virtual team within a trans-national collaborative project. We present three aspects of interaction that demonstrate how team members’ experience and understanding of the emotions expressed through, and suppressed from, text-based messages are influenced by the styles and patterns of interaction enabled by technology. Where our three aspects tend towards stasis, we argue that emotion provides a temporal dimension to a process of ‘spatializing’ social relations by connoting what should change, or what should endure, between people. |
| Databáze: | OpenAIRE |
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