The workplace of the future
| Autor: | Knut Manske, Torsten Leidig, Lutz Heuser |
|---|---|
| Rok vydání: | 2007 |
| Předmět: |
Computer science
Business process computer.internet_protocol business.industry User modeling Work context Context (language use) Computer user satisfaction Service-oriented architecture End-user development World Wide Web User experience design Human–computer interaction Context awareness business Knowledge transfer computer |
| Zdroj: | ACM Multimedia |
| DOI: | 10.1145/1291233.1291325 |
| Popis: | The workplace of the future will support the user to cope with a flexible change of multiple processes and tasks. The actual work context is observed by the system and this will be utilized to support the user with relevant information as well as recommendations to proceed in his work. Interaction channels and presentation means are chosen adaptively; needed knowledge and information is provided pro-actively and in direct context of the work performed. The user will have tightly integrated direct access to different services by mesh up techniques. He will collaborate via informal social networks provided by various Web 2.0 services (e.g., forums, weblogs, wikis, and Xing). Domain experts will be identified automatically through an expert finder which is driven by social mining and advanced machine learning technologies. The user will be able to change the system by the use of end-user development facilities to adapt his working environment to his actual needs and specific environments. These methodologies and technologies have been investigated in a varying depth in the research community. However, only a proper combination will lead to the desired user experience. Knowing about the (business) processes the user is involved in supports this and will form the workplace of the future significantly. Business processes are not necessarily IT-based or IT-supported. |
| Databáze: | OpenAIRE |
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