Mx/G/1 retrial vacation queue for multi-optional services, phase repair and reneging
| Autor: | Madhu Jain, Amita Bhagat |
|---|---|
| Rok vydání: | 2016 |
| Předmět: |
Service (business)
021103 operations research Information Systems and Management business.industry Computer science 0211 other engineering and technologies Process (computing) 010103 numerical & computational mathematics 02 engineering and technology Retrial queue Management Science and Operations Research 01 natural sciences Phase (combat) Management of Technology and Innovation Industrial relations Operations management 0101 mathematics Business and International Management business Queue Computer network |
| Zdroj: | Quality Technology & Quantitative Management. 13:263-288 |
| ISSN: | 1684-3703 |
| DOI: | 10.1080/16843703.2016.1189025 |
| Popis: | The present paper deals with a batch arrival general retrial queue with multi-optional services, vacation and impatient customers undergoing reneging. The incoming customer (or a batch of customers) on finding the server in busy or in non-working condition forms a virtual pool of customers called orbit otherwise undergoes service if the server is free. The service is provided at two levels; first essential service or second optional service depending upon customer’s choice to opt for it or not. Moreover, the server may go for vacation if he finds no customer waiting for service and returns back to the service center again as soon as the customer approaches for the service. The server is unreliable as such subject to breakdown during the service; as soon as the server fails, it is immediately sent for repair so as to restore its functionality as before failure. The repairman assigned for the repair of the server also takes some setup time before commencing the repair process. By using supplementary... |
| Databáze: | OpenAIRE |
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