On the science of management with measurement

Autor:	Parvesh K. Chopra, Gopal K. Kanji
Rok vydání:	2011
Předmět:	Quality of life (healthcare) Risk analysis (engineering) Poverty Computer science Phenomenon media_common.quotation_subject Emotional intelligence Quality (business) Marketing General Business Management and Accounting Social responsibility Structural equation modeling media_common
Zdroj:	Total Quality Management & Business Excellence. 22:63-81
ISSN:	1478-3371 1478-3363
DOI:	10.1080/14783363.2010.530792
Popis:	This article purports at delineating the logic, scientific research procedure and the system of knowledge of management with measurement. It outlines science as a system of models for managing a phenomenon via its measurement. The article begins by arguing that a phenomenon such as poverty, quality, customers' satisfaction, leadership, performance, social responsibility, financial or food crisis, quality of life, work-stress, environmental health, emotional intelligence or the like, is ever-changing, multifarious, intricate, unique in nature, type and magnitude in this complex world where actions, situations, activities, entities and processes are different at different times. Therefore, management of such a phenomenon becomes challenging due to the underlying complexity, unknown/unseen interactions and different conditions of systems that may lead to its failure. Consequently, it requires measurement. If you cannot measure it, you can neither manage it nor improve it properly and effectively. This articl...
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::fca6b962f2a42a6b7c6f5bbc59f16f70 https://doi.org/10.1080/14783363.2010.530792 Zobrazit plný text záznamu Plný text ve formátu PDF Plný text ve formátu HTML
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