Facilitating culturally diverse groups with visual templates in collaborative systems
| Autor: | Sabrina Bresciani, Alice Comi |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
Cultural Studies
Organizational Behavior and Human Resource Management Engineering Knowledge management Sociology and Political Science Strategy and Management media_common.quotation_subject 02 engineering and technology computer.software_genre Business studies Task (project management) Originality Cultural diversity 0502 economics and business 0202 electrical engineering electronic engineering information engineering Information system Business and International Management media_common business.industry 05 social sciences 020207 software engineering Visualization Scholarship Collaboration business computer 050203 business & management |
| Zdroj: | Cross Cultural & Strategic Management. 24:78-98 |
| ISSN: | 2059-5794 |
| DOI: | 10.1108/ccsm-12-2015-0200 |
| Popis: | PurposeThe use of visual templates has proven instrumental in supporting group meetings. The purpose of this paper is to explore whether visual templates enable culturally diverse groups to achieve greater task precision in face-to-face meetings.Design/methodology/approachBuilding on Adaptive Structuration Theory, it is argued that visual templates provide structuration for face-to-face meetings, even more so when they are embedded in computer-supported collaborative systems. In particular, it is hypothesized that the higher the degree of structuration imposed by visual templates, the higher the degree of task precision will be. It is also hypothesized that this relationship is positively moderated by group cultural diversity: higher cultural diversity will further sustain the positive effects of visual templates that provide higher structuration.FindingsResults of an experiment with 229 managers from 49 countries confirm that facilitating groups with visual templates embedded in a computer-supported collaborative system significantly increases task precision at high levels of cultural diversity.Research limitations/implicationsThis study contributes to Positive Organizational Scholarship (POS) by investigating the use of visual templates as a contingency factor that increases performance – specifically task precision – of co-located, culturally diverse groups.Practical implicationsResults indicate that visual templates embedded in a computer-supported collaborative system are an effective method for increasing task precision in face-to-face meetings of culturally diverse groups.Originality/valueTheories from information systems and visualization are integrated into cross-cultural management with a view to sustaining the effectiveness of culturally diverse groups. The study sample is characterized by highly culturally diverse groups interacting in face-to-face meetings. |
| Databáze: | OpenAIRE |
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