Valence method for formative evaluation of user experience

Autor:	Michael Burmester, Kilian Jäger, Marcus Mast, Hendrik Homans
Rok vydání:	2010
Předmět:	Product design Multimedia Computer science business.industry User journey media_common.quotation_subject Negative feeling computer.software_genre Formative assessment Feeling User experience design Human–computer interaction Laddering Valence (psychology) business computer media_common
Zdroj:	Conference on Designing Interactive Systems
DOI:	10.1145/1858171.1858239
Popis:	This paper describes a method for formative evaluation of the user experience based on the user experience model of Hassenzahl [11]. It captures positive and negative feelings during the exploration of an interactive product. In a subsequent retrospective interview phase users indicate for each instance of a positive or negative feeling the product design aspects inducing it. This phase further employs the laddering interview technique [24] to reveal the meaning of product design aspects to the user and the underlying fulfilled or frustrated needs. The generated information helps designers to understand and optimize the user experience potential of a product.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::fc55c1f683523d2837c3f40b193f0eac https://doi.org/10.1145/1858171.1858239 Zobrazit plný text záznamu