Care Robot Orientation: What, Who and How? Potential Users’ Perceptions
| Autor: | Rose-Marie Johansson-Pajala, Christine Gustafsson, Lea Hennala, Helinä Melkas, Kirsten Thommes, Outi Tuisku, Julia Amelie Hoppe, Satu Pekkarinen |
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| Rok vydání: | 2020 |
| Předmět: |
0209 industrial biotechnology
Service (systems architecture) General Computer Science Social Psychology business.industry Control (management) Applied psychology Robotics 02 engineering and technology Focus group Human-Computer Interaction 03 medical and health sciences Philosophy 020901 industrial engineering & automation 0302 clinical medicine Control and Systems Engineering Orientation (mental) Robot 030212 general & internal medicine Artificial intelligence Electrical and Electronic Engineering business Psychology Agile software development Meaning (linguistics) |
| Zdroj: | International Journal of Social Robotics. 12:1103-1117 |
| ISSN: | 1875-4805 1875-4791 |
| DOI: | 10.1007/s12369-020-00619-y |
| Popis: | Exploring the specific field of care robot orientation generates many questions regarding the meaning, content and how it should be conducted. The issue is important due to the general digitalisation and implementation of welfare technology and care robots. The aim of the study was to explore perceptions of care robot orientation from the potential users’ perspective. Data were collected by focus group interviews in Finland, Germany and Sweden. In all three countries, potential user groups were represented: older adults, relatives, professional caregivers and care service managers. A qualitative descriptive method was used for analysing data. The data revealed three aspects of care robot orientation: (1) What care robot orientation is, (2) Who needs it and by Whom it should be given and (3) How it should be performed. The need for care robot orientation is general in society. In the absence of knowledge about care robots, it is nearly impossible to know what to ask for or actually seek information about. Therefore, care robot orientation must be founded on agile implementation planning for care robots, with a firm basis in trustworthy knowledge and information and respecting individuals’ wishes. This also gives rise to an ethical challenge when care robots are offered to people having reduced decision-making ability (dementia, cognitive impairment), along with the issue of who then should make the decision. The mapping of the What, Who/Whom and How aspects of care robot orientation offers a foundation for the creation of orientation models, which might facilitate structured and goal-oriented care robot orientation strategies. |
| Databáze: | OpenAIRE |
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