Analyzing the dynamics behind ethical banking practices using fuzzy cognitive mapping
| Autor: | Fernando Ferreira, Ana Rita S. C. Azevedo |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
0209 industrial biotechnology
Activities of daily living Knowledge management Strategy and Management media_common.quotation_subject 0211 other engineering and technologies 02 engineering and technology Management Science and Operations Research Affect (psychology) Competition (economics) 020901 industrial engineering & automation Management of Technology and Innovation Institution Economics Marketing media_common Numerical Analysis 021103 operations research business.industry Fuzzy cognitive map Computational Theory and Mathematics Dynamics (music) Modeling and Simulation Key (cryptography) Statistics Probability and Uncertainty business Reputation |
| Zdroj: | Operational Research. 19:679-700 |
| ISSN: | 1866-1505 1109-2858 |
| Popis: | Because the perceived ethics of a banking institution can affect its reputation, concern over ethical practices in the banking sector is rapidly increasing. The alignment of such practices with daily operations, however, requires dealing with a wide range of variables, tangible or intangible, and constitutes a notoriously difficult endeavor. Still, due to the rapidly changing economic environment and current sharp competition in the banking industry, a better understanding of this alignment can help bank managers and other key players enhance value creation through more informed decisions, contributing to stronger integration of ethical practices in the banks’ daily activities. This paper proposes the use of fuzzy cognitive maps (FCMs) to analyze the dynamics behind ethical banking practices. Grounded on intensive group meetings with a panel of senior executives from the banking industry, the result is a well-informed process-oriented framework that sheds light on the manner in which ethical practices interrelate with each other. Implications, advantages and shortcomings of our proposal are also discussed. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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