BUILDING EMOTIONAL INTELLIGENCE IN NEGOTIATIONS

Autor:	John R. Ogilvie, Mary L. Carsky
Rok vydání:	2002
Předmět:	Strategy and Management Communication media_common.quotation_subject Debriefing Emotional intelligence Applied psychology Emotional competence Negotiation Management of Technology and Innovation Set (psychology) Psychology GeneralLiterature_REFERENCE(e.g. dictionaries encyclopedias glossaries) Social psychology media_common
Zdroj:	International Journal of Conflict Management. 13:381-400
ISSN:	1044-4068
DOI:	10.1108/eb022883
Popis:	With the increased emphasis on emotions in negotiation, an exercise is presented which can be used with a simulated negotiation to develop emotional skills. Linking research on the role of emotions in negotiation to emotional intelligence, we propose a set of activities to develop greater awareness, understanding, and ability to manage emotions while negotiating. The teaching note explains how to use two worksheets, one before and one during the simulation. Headings on the worksheets correspond to levels of emotional intelligence. Suggestions for debriefing along with supporting literature are provided.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::f94626ca39e36d98cfc715245dd6fae8 https://doi.org/10.1108/eb022883 Zobrazit plný text záznamu Plný text ve formátu PDF Plný text ve formátu HTML
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