Popis: |
The term Dark Pattern has been used to define design patterns intentionally created to deceive users or favor the interests of parties other than users. Dark Patterns present socio-technical characteristics as something that happens when humans interact with technical artifacts in a given environment, causing annoyance, frustration, anger, and other emotions in users. Comprehending Dark Patterns require us to look at them from different perspectives, in a multifocal way, considering social and technical aspects in an intertwined way. In this paper, we apply the Semiotic Framework to analyze and discuss Dark Patterns from a socio-technical perspective. We use a popular Dark Pattern called Roach Motel to exemplify our discussion, unraveling it with the Semiotic Framework. Results show the complexity of the topic and exemplify the potential of a socio-technical approach to understand, characterize and advance our knowledge on it. |