| Popis: |
Agrees that the evidence of a vast array of research concerning teamwork is conclusive: teams are capable of outstanding performance and are the primary unit of performance for increasing numbers of organisations. Nevertheless, high performance teams (HPTs) are a rarity. Presents the results of collaborative research aimed at determining the factors affecting successful implementation of HPTs. The factors have been derived from literature on teamwork, quality management, and a review of case study literature. This research has led to the development of a model for the successful implementation of HPTs, which has been tested through a case study organisation. Furthermore, the results were used to develop an implementation program aimed at rejuvenating team performance in UK small‐ to medium‐sized enterprises. |
