The labour of communicating publics: Participatory platforms, socio-technical intermediaries and pluralistic expertise
| Autor: | Teresa Swist, Judy Phuong, Liam Magee, David Sweeting |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
Sociotechnical system
Communication 05 social sciences 0211 other engineering and technologies 050801 communication & media studies 021107 urban & regional planning Citizen journalism 02 engineering and technology Public administration Publics Intermediary 0508 media and communications Business Settlement (litigation) |
| Zdroj: | Communication and the Public. 2:210-225 |
| ISSN: | 2057-0481 2057-0473 |
| DOI: | 10.1177/2057047317719294 |
| Popis: | Kolorob is a participatory platform connecting informal settlement communities with services and informal jobs in Dhaka, Bangladesh. Alongside technological systems, expertise from community, non-government, private-sector, volunteer and academic fields has been integral to the platform’s development. These socio-technical connections and networks, manifest through participatory design, agile software development and collaborative knowledge practices, have become productively entangled in the labour of platform production. We introduce a framework, participatory platform analysis, through which distinct layers – in the form of audiences, intermediaries, interfaces and databases – of this labour can be distinguished and examined. Our analysis draws upon focus group discussions, conducted in Mirpur in 2016 with emergent experts: youth facilitators, field officers and developers. We argue that the interests and tensions of co-designing participatory platforms relating to matters of public concern in South Asian mega-cities are reflective of the rising hybridity of expertise, generated through both institutional training and grass-roots practice, in contemporary urban life. The ‘narrative of expertise in the future’ compels us to recode knowledge production in the here and now: how we are making participatory platforms, the role of socio-technical expertise and the labour of communicating publics. |
| Databáze: | OpenAIRE |
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