| Autor: |
Jayne Felgen, Susan Wessel, Mary Koloroutis |
| Rok vydání: |
2021 |
| Předmět: |
|
| Zdroj: |
Innovative Staff Development in Healthcare ISBN: 9783030819859 |
| Popis: |
Two inspirational workshops were developed to engage the hearts and minds of health care organization leaders and staff members as a part of implementing Relationship-Based Care™. The workshops were designed to employ innovative teaching methods reflecting the adult learning principle that learning should be grounded in respect for the wisdom of the learner. Learners engaged in diverse exercises and reflective practices to apply and internalize the content. The curricula focused on relational competence rather than clinical or technical skills. Caring practices for self, for co-workers, and for patients and families were translated into behaviors. Participants learned practices to develop therapeutic and compassionate relationships with others. Organizational and departmental metrics demonstrated positive outcomes from the workshops including decreased staff turnover as measured by human resources and higher patient satisfaction scores on patient surveys. |
| Databáze: |
OpenAIRE |
| Externí odkaz: |
|
