End-User License Agreements (EULAs)
| Autor: | Jonathan D. Ericson, William S. Albert, Benjamin P. Bernard, Elizabeth Brown |
|---|---|
| Rok vydání: | 2021 |
| Předmět: | |
| Zdroj: | Information Design Journal. 26:193-215 |
| ISSN: | 1569-979X 0142-5471 |
| DOI: | 10.1075/idj.20018.eri |
| Popis: | An online survey (N = 810) examined the impact of design best practices on the perceived usability of End-User License Agreements (EULAs). Redesigning a EULA according to best-practices (without changing the EULA’s terms and conditions) led to higher perceived usability while responses to attitudinal (perceived reasonableness of conditions) and behavioral (anticipated agreement and use) items were unaffected. Readers (who reported reading EULAs frequently) (a) provided more positive evaluations of EULAs and (b) were more likely to anticipate agreeing to EULA terms than non-readers. These results suggest that best practices in document design can improve the usability of End-User License Agreements. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|