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The aim of the research is to determine adoption level of users to the e-transformation model applied in the process of Electronic Records Management System transformation by the Extended Technology Acceptance Model and to analyze users’ different characteristics on the acceptance of e-transformation in a public institution. In this research, correlational comparative survey was used as a quantitative research method. The sample of the survey research was 469 users among the staff and faculty of the Marmara University which is a state university in Istanbul. Demographics Questionnaire and Extended Technology Acceptance Model Survey was used to collect data. The quantitative data collected by these tools were analyzed by descriptive statistics and inferential statistical tests. The findings of the study imply that the e-transformation model was accepted by the users but there are still some aspects of the model to be improved. In addition, there are evidences that users’ technology acceptance differs significantly according to the variables such as gender, education level, personnel type (faculty or staff), duration of daily computer use, duration of system use and being digital native. However, users’ technology acceptance do not differ significantly according to the duration of daily internet use and the frequency of access to the system. In addition, there is no significant correlation between technology acceptance and age or tenure of office. These results indicate that users’ different characteristics such as gender, education level, personnel type, duration of daily computer and internet use and being digital native should be taken into consideration while managing e-transformation in a public institution and e-transformation model should be designed according to them. Ozet Bu arastirmanin amaci bir kamu kurumunda kullanicilarin farkli ozelliklerinin e-devlete uyum kapsaminda uygulanan e-donusum surecinin kabulune etkisinin incelenmesidir. Marmara Universitesi’nde uygulanan Elektronik Belge Yonetim Sistemi e-donusum modelinin basarisini olcmek icin Genisletilmis Teknoloji Kabul Modeli kullanilarak e-donusum modelinin kullanicilar tarafindan ne kadar benimsendiginin olculmesi hedeflenmistir. Arastirmada nicel yontemlerden iliskisel tarama modeli kullanilmistir. Arastirmanin orneklemini Istanbul’da bir devlet universitesi olan Marmara Universitesinden 469 katilimci olusturmustur. Veri toplama araci olarak Demografik Bilgiler Anketi ve Genisletilmis Teknoloji Kabul Modeli Olcegi kullanilmistir. Bu araclarla elde edilen nicel veriler betimsel ve vardamsal istatistiklerle analiz edilmistir. Arastirmanin bulgularina gore katilimcilarin sistemi benimsedikleri, uygulanan e-donusum modeline inandiklari ve bu modeli yararli bulduklari ancak gelistirilmesi gereken yonleri oldugunu dusundukleri sonucu cikarilmistir. Kullanicilarin e-donusum sonucu sistemi kabullenmeleri; cinsiyete, ogrenim durumlarina, personel tipine (akademik-idari), bilgisayar kullanim surelerine, sistemi kullanim surelerine ve sayisal yerli olma durumlarina gore istatistiksel olarak anlamli derecede farklilasmaktadir. Ancak internet kullanim surelerine ve sisteme giris sikliklarina gore anlamli derecede farklilasmamaktadir. Ayrica yas ve hizmet suresi degiskenleri birlikte ve ayri ayri kullanicilarin e-donusum sonucu sistemi benimsemeleri ile anlamli bir iliski vermemektedir. Bu sonuclara gore e-donusum calismalarinda kullanicilarin cinsiyet, ogrenim durumu, personel tipi, gunluk bilgisayar ve internet kullanim sureleri ve sayisal yerli olma durumlari goz onunde bulundurulmali ve e-donusum modeli ona gore tasarlanarak donusum sureci bu sekilde yonetilmelidir. |
