Autor:	Mira Kajko-Mattsson
Rok vydání:	2004
Předmět:	Front and back ends Customer knowledge Engineering Engineering management Corrective maintenance business.industry Software engineering business Software
Zdroj:	Journal of Software Maintenance and Evolution: Research and Practice. 16:309-329
ISSN:	1532-0618 1532-060X
DOI:	10.1002/smr.298
Popis:	Within corrective maintenance, the front-end support mainly assists the customer- and back-end maintenance organizations in the communication of corrective maintenance demands. This implies receivi ...
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::f589c7d9c2fed126fbe67d32963e3539 https://doi.org/10.1002/smr.298 Zobrazit plný text záznamu Plný text