Awareness, Navigation, and Use of Feed Control Settings Online
| Autor: | Aimee Rickman, Karrie Karahalios, Kristen Vaccaro, Yin Yue, Silas Hsu |
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| Rok vydání: | 2020 |
| Předmět: |
media_common.quotation_subject
05 social sciences Applied psychology Control (management) 020207 software engineering 02 engineering and technology Personalization Taxonomy (general) 0202 electrical engineering electronic engineering information engineering Interview study 0501 psychology and cognitive sciences Social media Function (engineering) Set (psychology) Psychology 050107 human factors media_common |
| Zdroj: | CHI |
| DOI: | 10.1145/3313831.3376583 |
| Popis: | Control settings are abundant and have significant effects on user experiences. One example of an impactful but understudied area is feed settings. In this study, we investigated awareness, navigation, and use of feed settings. We began by creating a taxonomy of feed settings on social media and search sites. Via an online survey, we measured awareness of Facebook feed settings. An in-person interview study then investigated how people navigated to and chose to set feed settings on their own feeds. We discovered that many participants did not believe ad personalization feed settings existed. Furthermore, we discovered a misalignment in the expectation and the function of settings, especially of ad personalization settings for many participants. Despite all participants struggling to find at least one setting, participants overall wanted to use settings: 94% altered at least one setting they encountered. From these results, we discuss implications and suggest design guidelines for settings. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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