Discovering Healthcare Cognition: The Use of Cognitive Artifacts to Reveal Cognitive Work
| Autor: | Michael O'Connor, Richard I. Cook, P. Allan Klock, Christopher Nemeth |
|---|---|
| Rok vydání: | 2006 |
| Předmět: |
Organizational Behavior and Human Resource Management
medicine.medical_specialty business.industry Strategy and Management 05 social sciences Cognition Artifact (software development) Plan (drawing) Surgical procedures 050105 experimental psychology Work (electrical) Management of Technology and Innovation Acute care Health care medicine 0501 psychology and cognitive sciences Psychology business Social psychology Cognitive artifacts 050107 human factors Cognitive psychology |
| Zdroj: | Organization Studies. 27:1011-1035 |
| ISSN: | 1741-3044 0170-8406 |
| DOI: | 10.1177/0170840606065708 |
| Popis: | Healthcare systems, especially hospital operating room suites, have properties that make them ideal for the study of the cognitive work using the naturalistic decision-making (NDM) approach. This variable, complex, high-tempo setting provides a unique opportunity to examine the ways that clinicians plan, monitor, and cope with the irreducible uncertainty that underlies this work domain. As frontline managers, anesthesia coordinators plan and manage anesthesia assignments for surgical procedures. As frontline managers, coordinators develop and use cognitive artifacts to distribute cognition across time and among members of the acute care staff. Examination of these cognitive artifacts and their use reveals the hidden subtleties of the coordinators’ work. The use of NDM methods including cognitive artifact analysis to understand cognitive work generates insights that extend beyond the operator level to the study of team-level cognition. Results can be used to create computer-based artifacts that aid individual and team cognition. |
| Databáze: | OpenAIRE |
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