Emergency Department Staff Planning to Improve Patient Care and Reduce Costs
| Autor: | Mark Prather, Subhamoy Ganguly, Stephen R. Lawrence |
|---|---|
| Rok vydání: | 2014 |
| Předmět: |
Information Systems and Management
Computer science business.industry Strategy and Management Analytic model Staffing Emergency department General Business Management and Accounting Patient care Scheduling (computing) Work (electrical) Management of Technology and Innovation Service level Health care Operations management business |
| Zdroj: | Decision Sciences. 45:115-145 |
| ISSN: | 0011-7315 |
| DOI: | 10.1111/deci.12060 |
| Popis: | In the face of high staffing costs, uncertain patient arrivals, and patients unsatisfied with long wait times, staffing of medical emergency departments (EDs) is a vexing problem. Using empirical data collected from three active EDs, we develop an analytic model to provide an effective staffing plan for EDs. Patient demand is aggregated into discrete time buckets and used to model the stochastic distribution of patient demand within these buckets, which considerably improves model tractability. This model is capable of scheduling providers with different skill profiles who work either individually or in teams, and with patients of varying acuity levels. We show how our model helps to balance staffing costs and patient service levels, and how it facilitates examination of important ED staffing policies. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|
| Nepřihlášeným uživatelům se plný text nezobrazuje | K zobrazení výsledku je třeba se přihlásit. |