Analysis of factors that influence satisfaction and usefulness for attendance system with the Delone & McLean model (case study: attendance system at Diponegoro University)
| Autor: | D M K Nugraheni, S F Bayastura |
|---|---|
| Rok vydání: | 2021 |
| Předmět: | |
| Zdroj: | Journal of Physics: Conference Series. 1943:012108 |
| ISSN: | 1742-6596 1742-6588 |
| DOI: | 10.1088/1742-6596/1943/1/012108 |
| Popis: | The attendance system is an educational management tool at Diponegoro University used for attendance activities using technology. The attendance system is implemented in the “Sistem Informasi Akademik, Penelitian dan Pengabdian” (SIAP) application and can be accessed by students through Single Sign On (SSO). Students can do it using the smartphone they have. This research is analyzed through the factors that affect students’ satisfaction and usefulness after using the attendance system. The analysis will be performed using the Delone & McLean model and additional usefulness variables from the Technology Acceptance Model (TAM) model. A total of 506 respondents participated in this research. Respondent data is then processed using smartPLS 3.0 software. Based on the research, some indicators do not meet the measurement criteria. The attendance information on the attendance system can be accessed using various types of smartphones, so the indicators must be removed from the model. The research results have found that system quality affects usefulness, service quality effect on usefulness, information quality effect on usefulness, system quality effect user satisfaction, service quality effect on user satisfaction, information quality affect on user satisfaction, and usefulness effect on user satisfaction. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|