Domestic confinement crisis and its un-intensifying effect on service quality expectations towards e-stores: the case of the COVID-19 pandemic in Mexico

Autor: Jorge Vera-Martínez, Andrea Trujillo-León, Fabiola Vásquez-García
Rok vydání: 2022
Předmět:
Zdroj: The International Review of Retail, Distribution and Consumer Research. 32:167-183
ISSN: 1466-4402
0959-3969
DOI: 10.1080/09593969.2022.2048412
Databáze: OpenAIRE