Domestic confinement crisis and its un-intensifying effect on service quality expectations towards e-stores: the case of the COVID-19 pandemic in Mexico
Autor: | Jorge Vera-Martínez, Andrea Trujillo-León, Fabiola Vásquez-García |
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Rok vydání: | 2022 |
Předmět: | |
Zdroj: | The International Review of Retail, Distribution and Consumer Research. 32:167-183 |
ISSN: | 1466-4402 0959-3969 |
DOI: | 10.1080/09593969.2022.2048412 |
Databáze: | OpenAIRE |
Externí odkaz: |