Do stressors stifle or facilitate employees' innovative use of enterprise systems: the moderating role of IT mindfulness
| Autor: | Fenfen Zhu, Shaobo Wei, Xiayu Chen |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
Mindfulness
business.industry 05 social sciences Stressor Applied psychology Multilevel model 02 engineering and technology Library and Information Sciences Computer Science Applications Test (assessment) Enterprise system 020204 information systems 0502 economics and business 0202 electrical engineering electronic engineering information engineering business Psychology 050203 business & management Financial services Information Systems |
| Zdroj: | Information Technology & People. 34:955-977 |
| ISSN: | 0959-3845 |
| DOI: | 10.1108/itp-09-2019-0499 |
| Popis: | PurposeInnovative use of enterprise systems (ES) by employees is essential for organisations to benefit from huge investments in such systems. Drawing on job demands-resources (JDR) theory, this study explores how stressors (i.e. challenge and hindrance stressors) influence employees' innovative use of ES, as well as considering the moderating effects of IT mindfulness.Design/methodology/approachData were collected from a longitudinal survey of 152 employees in a large financial service company in China. Hierarchical multiple regression was used to test the research model.FindingsResults showed that challenge stressors exerted a positive effect and hindrance stressors had no significant effect on innovative use of ES. Furthermore, we found that IT mindfulness weakened the positive effect of challenge stressors and the negative effect of hindrance stressors on innovative use of ES.Originality/valueThis study is among the first to extend the research of innovative use of ES by considering two types of stressors based on the JDR theory. Besides, new insights are provided on how to promote employees' innovative use of ES in the post-acceptance stage according to the different levels of IT mindfulness of employees. |
| Databáze: | OpenAIRE |
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