Prospective Memory in Complex Sociotechnical Systems

Autor:	Penelope Sanderson, Tobias Grundgeiger, R. Key Dismukes
Rok vydání:	2014
Předmět:	Sociotechnical system Forgetting Knowledge management Computer science business.industry Process (engineering) Aviation Cognition Socially distributed cognition Arts and Humanities (miscellaneous) Prospective memory Health care business Social psychology General Psychology
Zdroj:	Zeitschrift für Psychologie. 222:100-109
ISSN:	2151-2604 2190-8370
DOI:	10.1027/2151-2604/a000171
Popis:	An important cognitive function is the ability to remember to execute future tasks, a capability known as prospective memory (PM). Workers in complex sociotechnical systems such as healthcare and aviation face many PM challenges and forgetting tasks can have severe consequences. Although researchers have made progress in understanding how individuals remember future tasks, system-level support for PM has seldom been addressed. In the present paper, we briefly review PM research in healthcare and aviation, focusing on naturalistic studies using expert workers, and we present the concept of distributed prospective memory, which incorporates the interaction between the environment and the individual when future tasks must be remembered. PM in sociotechnical settings is a complex process involving human and nonhuman agents. Therefore, a systems approach is needed to fully understand PM processes, thus supporting workers and eventually minimizing errors and increasing safety.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::ee417d93dbda9be0348ef20fb583e696 https://doi.org/10.1027/2151-2604/a000171 Zobrazit plný text záznamu