Study on the Relationship between Experience Quality, Co-Created Value and Users’ Behavioral Intention of Making Continuous Contributions on Internet UGC Platforms

Autor:	Ximin Duan, Liangtie Dai
Rok vydání:	2018
Předmět:	0301 basic medicine Value (ethics) Knowledge management business.industry Equity (finance) Questionnaire 03 medical and health sciences 030104 developmental biology Action (philosophy) Mediation Relational model The Internet Experience quality business Psychology
Zdroj:	Journal of Service Science and Management. 11:267-277
ISSN:	1940-9907 1940-9893
DOI:	10.4236/jssm.2018.112019
Popis:	To explore the influencing factors and action mechanism of users’ behavioral intention of making continuous contributions on Internet UGC platforms, the paper conducts a questionnaire survey among 574 users on Internet UGC platforms, analyzes and validates the relational model through structural equations. The research results show that experience quality has a significantly positive impact on users’ behavioral intention of making continuous contributions. Consisting of pragmatic value, hedonic value and user equity, co-created value has a complete mediation in the relationship between experience quality and users’ behavioral intention of making continuous contributions.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::ede107eada8e0a54ebb49e48bd4d5baf https://doi.org/10.4236/jssm.2018.112019 Zobrazit plný text záznamu