Addressing Uncertainty in Estimating the Cost for a Product-Service-System Delivering Availability: Epistemology and Ontology

Autor: Glenn Parry, Ettore Settanni, Yee Mey Goh, Linda Newnes, Nils E. Thenent
Rok vydání: 2015
Předmět:
Zdroj: Ontology Modeling in Physical Asset Integrity Management ISBN: 9783319153254
DOI: 10.1007/978-3-319-15326-1_7
Popis: Recently there has been increase in the number of manufacturing firms offering service packages in support of their products, through performance-based or availability contracts. The delivery of “advanced services” by product-service-systems (PSS) is a knowledge-intensive socio-technical system in nature. Nonetheless, the challenges associated with addressing uncertainty in the context of estimating the cost of a PSS delivering availability need to be overcome. We present a system-based approach and discuss the uncertainties in modelling cost for a PSS. The aim is to demonstrate the limitations of using only quantitative analysis for modelling the uncertainty in estimating the cost of providing an advance service. Building on the epistemological foundation, we then discuss uncertainty in the context of ontology modelling and conclude with final remarks and directions for future research.
Databáze: OpenAIRE