Plow to Plate: The Community Hospital as Change Agent
| Autor: | Elaine Eldridge |
|---|---|
| Rok vydání: | 2012 |
| Předmět: |
medicine.medical_specialty
Renewable Energy Sustainability and the Environment business.industry Vendor Public health Geography Planning and Development Milford Hospital Management Monitoring Policy and Law Community hospital Education Management Change agent Patient satisfaction Nursing Health care medicine Food service Business |
| Zdroj: | Sustainability: The Journal of Record. 5:79-84 |
| ISSN: | 1937-0709 1937-0695 |
| DOI: | 10.1089/sus.2012.9973 |
| Popis: | At New Milford Hospital, an 85-bed community hospital in New Milford, Connecticut, the goal of changing attitudes about food has become a reality. Just six years ago, New Milford’s food services struggled with chronic and serious complaints from both patients and staff about unappetizing, poor-quality food. Their vendor was unresponsive to demands for improvement, even to resolve public health code violations. Food service staff were demoralized, and surveys by Press Ganey, a national patient satisfaction survey organization, ranked the hospital at a low 30th percentile among the nation’s health care institutions. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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