An Analysis of Customer Satisfaction and Its Effect on Customer Relationship Management

Autor:	Yogi Sugiarto Maulana, Dian Hadiani, Agam Nurul Fajar, Asep Endri Mulyana, Dara Siti Nurjanah
Rok vydání:	2021
Předmět:	business.industry Customer satisfaction Marketing Customer relationship management business
Zdroj:	Proceedings of the 1st Paris Van Java International Seminar on Health, Economics, Social Science and Humanities (PVJ-ISHESSH 2020).
ISSN:	2352-5398
DOI:	10.2991/assehr.k.210304.004
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::ecbf9683e84ec0122bd5129f462b24ea https://doi.org/10.2991/assehr.k.210304.004 Zobrazit plný text záznamu