Company websites and mobile apps versus social media: which service experience creates more customer value for online travel agencies?
| Autor: | Ja-Shen Chen, Piyanoot Kamalanon, Thanyamai P. Janupiboon |
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| Rok vydání: | 2022 |
| Předmět: | |
| Zdroj: | Service Business. 16:1081-1110 |
| ISSN: | 1862-8508 1862-8516 |
| DOI: | 10.1007/s11628-022-00511-x |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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