The Role of Technical and Process Quality of Chatbots: A Case Study from the Insurance Industry
| Autor: | Tommi Pirilä, Joni Salminen, Victoria-Sophie Osburg, Vignesh Yoganathan, Bernard J. Jansen |
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| Rok vydání: | 2022 |
| Zdroj: | Proceedings of the Annual Hawaii International Conference on System Sciences. |
| ISSN: | 2572-6862 |
| DOI: | 10.24251/hicss.2022.152 |
| Databáze: | OpenAIRE |
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