Balancing the Rhetorical Tension Between Right to Know and Security in Risk Communication

Autor:	Susan A. Youngblood
Rok vydání:	2011
Předmět:	business.industry Communication media_common.quotation_subject Ambiguity Public relations General Business Management and Accounting Public access Rhetoric Rhetorical question Risk communication Right to know Sociology Business and International Management business media_common
Zdroj:	Journal of Business and Technical Communication. 26:35-64
ISSN:	1552-4574 1050-6519
DOI:	10.1177/1050651911421123
Popis:	This study examines tensions between participants’ roles as emergency planners and as points of contact for public access to chemical reports. The two organizations in this study, both Texas Local Emergency Planning Committees, maintained web sites and were concerned about the misuse of chemical reports. Each organization used ambiguity to give members a sense of control over right-to-know access to reports. One largely avoided online mention of such access. The other used strategic ambiguity to encourage the public to access reports locally rather than through a state office and to discourage unwelcome viewers. The study found that the former organization’s use of ambiguity impeded action, but the latter organization’s use of strategic ambiguity was productive.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::ec52715f9265a60202a3a020964027df https://doi.org/10.1177/1050651911421123 Zobrazit plný text záznamu