Do Interns Know What They Think They Know? Assessing Business Communication Skills in Interns and Recent Graduates
| Autor: | Stephanie G. Schartel Dunn, Peggy L. Lane |
|---|---|
| Rok vydání: | 2019 |
| Předmět: |
Medical education
ComputingMilieux_THECOMPUTINGPROFESSION 05 social sciences Economics Econometrics and Finance (miscellaneous) 050801 communication & media studies Interpersonal communication 0508 media and communications Writing skills Arts and Humanities (miscellaneous) Interpersonal competence 0502 economics and business ComputingMilieux_COMPUTERSANDEDUCATION Business Management and Accounting (miscellaneous) Business and International Management Communication skills Psychology Business communication Job skills 050203 business & management |
| Zdroj: | Business and Professional Communication Quarterly. 82:202-213 |
| ISSN: | 2329-4922 2329-4906 |
| DOI: | 10.1177/2329490619826258 |
| Popis: | This article extends a dialogue regarding how (and what) communication skills are stressed within business schools, which should be regularly examined and updated. Specifically, this article addresses which skills interns and employers perceive as important. Results indicate that interns and their supervisors have similar perceptions of which communication skills are most important. Furthermore, emphasis placed on communication skills in the business curriculum did not necessarily translate to perceived importance by the interns. Skills employers perceived to be important were compared with adequacy of interns’ skills. Writing, proofreading, interpersonal skills with customers, and listening were among the skills interns lacked. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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