Process Management in the Greek Public Sector
Autor: | Ioannis Stamelos, Georgios Georgiadis, Spiros Skolarikis, Georgios Nikoletos, Konstantinos Athanasopoulos |
---|---|
Rok vydání: | 2017 |
Předmět: |
Process management
Computer science business.industry Business process 05 social sciences Public sector 02 engineering and technology Automation Process management (computing) Business process management 0502 economics and business 0202 electrical engineering electronic engineering information engineering 020201 artificial intelligence & image processing business 050203 business & management |
Zdroj: | PCI |
DOI: | 10.1145/3139367.3139467 |
Popis: | Before initiating a Business Process Re-engineering and Business Process Automation project an organization needs to understand the concept of Business Process Management and the problems that may arise. This usually requires a team of experts to help, evaluate and perform such tasks. The purpose of this paper is to present the overall approach and the specific steps that were taken by the authors to record, manage, re-engineer and automate a few selected processes from the Municipality of Kalamaria. |
Databáze: | OpenAIRE |
Externí odkaz: |