Social Care Services for Older Adults: Paper Registration Versus a Web-Based Platform Registration
Autor: | Ana Filipa Rosa, Ana Filipa Almeida, Hilma Caravau, Ana Isabel Martins, Nelson Pacheco da Rocha |
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Rok vydání: | 2020 |
Předmět: |
Knowledge management
020205 medical informatics business.industry Process (engineering) Computer science Best practice media_common.quotation_subject Information technology 02 engineering and technology 03 medical and health sciences 0302 clinical medicine Order (business) Management system Health care 0202 electrical engineering electronic engineering information engineering Institution Web application 030212 general & internal medicine business media_common |
Zdroj: | Trends and Innovations in Information Systems and Technologies ISBN: 9783030456900 WorldCIST (2) |
Popis: | Technological solutions have been playing an important role in health care provision and their implementation in social care area, though a bit slower, promises good outcomes in terms of the quality of care delivery. The study reported in this paper analysed the shifting process from a typical paper registration to a registration performed by a web-based platform (i.e., the Ankira® platform) in a Portuguese social care institution. In order to gather evidence and best practices, 13630 registries were analysed, 6390 in paper format and 7240 from the web-based platform. The results show that the shifting from paper to the web-based platform lead to a significant error rate decline in all type of registers, which demonstrates the significant impact of the introduction of information technologies to support social care provision. |
Databáze: | OpenAIRE |
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