Social Care Services for Older Adults: Paper Registration Versus a Web-Based Platform Registration

Autor: Ana Filipa Rosa, Ana Filipa Almeida, Hilma Caravau, Ana Isabel Martins, Nelson Pacheco da Rocha
Rok vydání: 2020
Předmět:
Zdroj: Trends and Innovations in Information Systems and Technologies ISBN: 9783030456900
WorldCIST (2)
Popis: Technological solutions have been playing an important role in health care provision and their implementation in social care area, though a bit slower, promises good outcomes in terms of the quality of care delivery. The study reported in this paper analysed the shifting process from a typical paper registration to a registration performed by a web-based platform (i.e., the Ankira® platform) in a Portuguese social care institution. In order to gather evidence and best practices, 13630 registries were analysed, 6390 in paper format and 7240 from the web-based platform. The results show that the shifting from paper to the web-based platform lead to a significant error rate decline in all type of registers, which demonstrates the significant impact of the introduction of information technologies to support social care provision.
Databáze: OpenAIRE