Towards Automating the Synthesis of Chatbots for Conversational Model Query

Autor:	Jordi Cabot, Esther Guerra, Sara Pérez-Soler, Gwendal Daniel, Juan de Lara
Rok vydání:	2020
Předmět:	Interface (Java) Human–computer interaction Computer science Customer service Model-driven architecture Direct communication computer Natural language Task (project management) Communication channel computer.programming_language
Zdroj:	Enterprise, Business-Process and Information Systems Modeling ISBN: 9783030494179 BPMDS/EMMSAD@CAiSE
DOI:	10.1007/978-3-030-49418-6_17
Popis:	Conversational interfaces (also called chatbots) are being increasingly adopted in various domains such as e-commerce or customer service, as a direct communication channel between companies and end-users. Their advantage is that they can be embedded within social networks, and provide a natural language (NL) interface that enables their use by non-technical users. While there are many emerging platforms for building chatbots, their construction remains a highly technical, challenging task.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::ea08e8c56e747e6cf1c530cf4605fa14 https://doi.org/10.1007/978-3-030-49418-6_17 Zobrazit plný text záznamu