Managing quality attributes using customer satisfaction coefficient

Autor:	Hae-geun Song, Gwang-pil Kim
Rok vydání:	2017
Předmět:	Service quality Process management media_common.quotation_subject Safety engineering Customer satisfaction Quality (business) Business Marketing media_common
Zdroj:	Journal of the Korea Safety Management and Science. 19:157-167
ISSN:	1229-6783
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::e9fcd59f9ffc3c3c1218ecc6122d1042 https://doi.org/10.12812/ksms.2017.19.1.157 Zobrazit plný text záznamu