Group selection of service efforts and accomplishments indicators for colleges

Autor:	Ken W. Brown
Rok vydání:	1995
Předmět:	Public Administration business.industry media_common.quotation_subject Public institution Analytic hierarchy process Public relations Group selection Service (economics) Operations management Performance indicator Business and International Management business Psychology media_common
Zdroj:	International Journal of Public Administration. 18:311-353
ISSN:	1532-4265 0190-0692
DOI:	10.1080/01900699508525012
Popis:	In this study, a set of key Service Efforts and Accomplishments (SEA) indicators was determined for higher-education external reports. Personal interviews were conducted with presidents and administrators from 28 colleges to determine their preferences for and the usefulness of performance indicators. Participants’ perceptions were analyzed using the analytic hierarchy process. In addition to determining indicators, the study discovered an unexpectedly high correlation between the key indicators selected by private and public institutions.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::e873a47f223f1ca544954ccef72b12c2 https://doi.org/10.1080/01900699508525012 Zobrazit plný text záznamu