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The monograph deals with the transformation of the insurance business in the conditions of digitalization. The logic of scientific analysis is based on the impact of digitalization on all environmental systems of the insurance business, which, in turn, require the transformation of all aspects of the insurer's activities. The scientific analysis of the usefulness of insurance services is given, the influence of digitalization on the formation of information flows and business processes in the insurance business is considered. The experience of Russia, Belarus, Kazakhstan, Uzbekistan and Turkey in the development of digitalization of the insurance market is summarized, development problems are formulated and a number of practical recommendations are given. A significant block of material is devoted to the analysis of social aspects of the insurance business, including the tasks and opportunities of insurance organizations in the formation of sustainable development. The problems of ensuring the quality of insurance services in the conditions of digitalization, regulatory activities in this area, protection of the interests of the consumer of insurance services are considered. New approaches to training personnel for the insurance market are considered, domestic and foreign experience is summarized. The results of a study of the use of digital technologies at the Financial University under the Government of the Russian Federation and partner universities are presented. For a wide range of readers interested in insurance problems. It can be useful for students, postgraduates and teachers of economic universities. |
