The impact of ISO 9001 quality management on organizational learning and innovation: Proposal for a conceptual framework
| Autor: | Mounia Sbihi, Khalil Mokhlis, Asmaa Elmortada, Chams Eddoha Mokhlis |
|---|---|
| Rok vydání: | 2019 |
| Předmět: |
Quality management
Knowledge management General Computer Science business.industry Mechanical Engineering media_common.quotation_subject Biomedical Engineering Bioengineering Certification Competitive advantage Industrial and Manufacturing Engineering Conceptual framework Architecture Management system Organizational learning Learning theory Quality (business) Business Electrical and Electronic Engineering media_common |
| Zdroj: | Periodicals of Engineering and Natural Sciences (PEN). 7:944 |
| ISSN: | 2303-4521 |
| DOI: | 10.21533/pen.v6i2.590 |
| Popis: | The integration of the learning perspective and knowledge management has led us in this research to develop a framework for analyzing the influence of a management system of quality on organizational learning and innovation within certified companies. By conceptualizing a framework of analysis including contextual and methodological elements, we theoretically develop how a management system of quality such as ISO 9001 can produce different types of learning and knowledge and how the advantage of quality can become more sustainable. |
| Databáze: | OpenAIRE |
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