The psychology of quality
| Autor: | Daniel K. Judd |
|---|---|
| Rok vydání: | 1995 |
| Předmět: |
Basic science
media_common.quotation_subject Applied psychology Conservation psychology Differential psychology General Business Management and Accounting Traffic psychology Scientific evidence Cross-cultural psychology Community psychology Engineering ethics Quality (business) Psychology media_common |
| Zdroj: | Total Quality Management. 6:287-291 |
| ISSN: | 1360-0613 0954-4127 |
| DOI: | 10.1080/09544129550035459 |
| Popis: | For the most part, the management world has utilized the principles of behavioral psychology in its work. This paper questions the philosophical assumptions of behavioral psychology as they apply to quality and outlines an alternative based on building and sustaining personal and corporate relationships. Philosophical and scientific evidence is presented which argues that the psychology of quality needs to focus on relationships rather than controlled outcomes. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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